Return Policy
Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition is damaged or missing parts for any reasons not due to our error will not be eligible for return or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
it may take some time before your refund is officially posted.
If you still have not received your refund yet, please contact us at Help@Sandybella.com.
Exchanges
If you need to exchange your purchase, send us an email at
Help@Sandybella.com and send your item to:
139 Jamacha Rd, El Cajon CA 92019, United States.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You will be responsible for paying for your own shipping costs for exchanging your item.
Shipping
To return your product, send us an email at Help@Sandybella.com
and mail your product to
139 Jamacha Rd, El Cajon CA 92019, United States.
You will be responsible for paying for your own shipping costs for returning your item.