Last updated: July 21, 2026

Overview

This website is operated by Sandy Bella LLC ("Sandy Bella," "we," "us," or "our"). Throughout the Site, these terms refer to Sandy Bella. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here (collectively, these "Terms of Service" or "Terms").

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced here or available by hyperlink (such as our Privacy Policy, Refund Policy, and Shipping Policy). These Terms apply to all users of the Site, without limitation, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using the Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any of our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the Site are also subject to these Terms. You can review the current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website; it is your responsibility to check this page periodically. Continued use of or access to the Site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Definitions

"Service" means the Site, all content, products, and services made available through it. "Content" means text, images, graphics, product descriptions, pricing, and any other material appearing on the Site. "Order" means a request submitted by you to purchase products through the Site. "You"/"your" refers to the individual or entity accessing or using the Service.

Section 2 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use the Site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, without limitation, copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.

Section 3 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission. Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 4 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on the Site is not accurate, complete, or current. Material on the Site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate, complete, or timely sources. Any reliance on Site material is at your own risk.

The Site may contain historical information, which is provided for reference only and is not necessarily current. We reserve the right to modify Site content at any time, without obligation to update any information. You agree that it is your responsibility to monitor changes to the Site.

Section 5 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 6 — Products and Services

Certain products or services may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Refund Policy. We make every effort to display product colors and images as accurately as possible; we cannot guarantee your device's display of any color will be accurate, and hair-color swatches in particular may appear slightly different depending on screen calibration and lighting.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction, on a case-by-case basis, and to limit quantities of any products or services offered. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion, and we reserve the right to discontinue any product at any time. Any offer for a product or service made on the Site is void where prohibited.

Certain products in our Designer Collection are handmade to order once purchased; because of this, they are subject to different return terms as set out in our Refund Policy. We do not warrant that the quality of any products, services, information, or other material purchased or obtained through the Service will meet your expectations, or that any errors in the Service will be corrected.

Section 7 — Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order — including orders placed under the same customer account, the same payment method, and/or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the contact information provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site, and to promptly update your account information so we can complete transactions and contact you as needed. For more detail on returns, please review our Refund Policy.

Section 8 — Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available," without warranties of any kind and without endorsement. We have no liability arising from your use of optional third-party tools; such use is entirely at your own risk and discretion, and you should be familiar with the third-party provider's own terms. We may, in the future, offer new features or services through the Site, which will also be subject to these Terms.

Section 9 — Third-Party Links

Certain content, products, and services available through the Service may include materials from third parties, and third-party links on the Site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have liability for any third-party materials, websites, products, or services. We are not liable for any harm or damages related to the purchase or use of goods, services, or content in connection with any third-party website. Please review third-party policies carefully before engaging in any transaction with them.

Section 10 — User Comments, Feedback, and Other Submissions

If, at our request or otherwise, you send creative ideas, suggestions, proposals, plans, reviews, or other materials (collectively, "comments"), you agree that we may, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right, and will not contain unlawful, abusive, or obscene material, or any virus or malware. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy; we assume no liability for comments posted by you or any third party.

Section 11 — Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order. We undertake no obligation to update, amend, or clarify information except as required by law, and no specified update or refresh date should be taken to indicate that all Site information has been modified or updated.

Section 13 — Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulation, rule, law, or local ordinance; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Section 14 — Intellectual Property

All Content on the Site — including the Sandy Bella name, logo, product photography, graphics, page layouts, and text — is the property of Sandy Bella LLC or its licensors and is protected by applicable copyright and trademark laws. See our Copyright Notice for details on permitted and prohibited uses, and for our procedure for reporting alleged infringement.

Section 15 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable. We may remove the Service for indefinite periods or cancel it at any time without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you are, except as expressly stated by us, provided "as is" and "as available," without any representation, warranty, or condition of any kind, whether express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Sandy Bella, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured through it, or for any other claim related to your use of the Service or any product, including any errors or omissions in content, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 16 — Indemnification

You agree to indemnify, defend, and hold harmless Sandy Bella and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 17 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any remaining provisions.

Section 18 — Termination

The obligations and liabilities of the parties incurred prior to the termination date survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use the Site. If, in our sole judgment, you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice; you will remain liable for all amounts due through the date of termination, and we may deny you access to the Service.

Section 19 — Dispute Resolution and Governing Law

These Terms, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of the State of California and the United States, without regard to conflict-of-law principles. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith informal negotiation by contacting us at the details in Section 22. If a dispute cannot be resolved informally within 30 days, either party may pursue any remedy available at law, and you agree that any such action shall be brought exclusively in the state or federal courts located in San Diego County, California, and you consent to the personal jurisdiction of those courts.

Section 20 — Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disaster, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, accident, strikes, or shortages of transportation, fuel, energy, labor, or materials.

Section 21 — Entire Agreement; Assignment

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent; we may assign these Terms without restriction.

Section 22 — Contact Information

Questions about these Terms of Service should be sent to us at:

Sandy Bella LLC
139 Jamacha Road, El Cajon, CA 92019, United States
Email: help@sandybella.com

Section 23 — Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.